Athlete & Organizer Support

We're Here to Help You Stride Forward

Have questions regarding your race registration, bib kit check-in, or planning to host your own marathon? Connect with the RunBuddies support desk via WhatsApp, Phone call, or Email.

Direct Helplines Send a Message

Support Desk Hours

Mon – Sat: 9:00 AM – 7:00 PM IST

Active Helpline

Instant Chat

WhatsApp Helpline

Fastest way to get help with booking lookups, category changes, bib inquiries, or group entries.

Official WhatsApp Desk

+91 98765 43210

Chat on WhatsApp

Direct Calling

Phone Helplines

Speak directly with our athlete operations team or organizer support desk.

Athlete & Race Helpline

+91 98765 43210

Organizer & Corporate Desk

+91 98112 23300

Call Athlete Support

< 24h Response

Email Support

For detailed ticketing queries, partnerships, corporate entries, and organizer hosting setups.

Official Support Inbox

runbuddies9@gmail.com

Send an Email

Direct Message

Send Us an Inquiry

Fill in your details below and our athlete operations team will get back to you promptly.

Your Name *

Email Address *

Phone Number (10 Digits)

+91

Inquiry Category *

Subject *

Your Message *

Help Center

Frequently Asked Questions

Quick answers to common queries regarding race passes and event management.

Visit the Find My Registration page and enter your Order ID (#D8C316), 10-digit mobile number, or email address used during registration to access your booking confirmation and pass details.

Register as an organizer on RunBuddies and use the Host Event Wizard to set up race distances, tickets, and custom waivers. Or call our organizer desk at +91 98112 23300.

During event checkout, enter your coupon code in the "Coupon Code" field and click Apply. If the coupon has minimum attendee conditions, ensure your participant quantity meets the requirement.

Message our WhatsApp helpline at +91 98765 43210 or email runbuddies9@gmail.com with your Order ID or registered email, and our support team will assist with updates.

Instant Access