Athlete & Organizer Helpdesk
Active Response Desk
Send Us an Inquiry
Have questions about registrations, bib collection, timing certificates, or hosting a marathon? Reach out below.
Direct Inquiry Form
Fill in your details below and our operations desk will get back to you promptly.
Direct Helplines
Verified instant support channels
WhatsApp Instant Desk
Fastest for passes & bib queries
Phone Helplines
Mon – Sat: 9:00 AM – 7:00 PM IST
Email Support
For corporate & organizer hosting
Instant Self-Service Shortcuts
Frequently Asked Questions
Quick answers to common queries regarding race passes and event management
Once registered, a confirmation email with your digital pass and QR code is dispatched immediately. You can also visit our Pass Lookup Page anytime and enter your registered email address or phone number to retrieve your pass instantly.
Register as an organizer on RunBuddies and use the Host Event Wizard to set up race distances, ticket tiers, and custom waivers. Or call our desk at +91 82639 07458.
During event checkout, enter your coupon code in the "Coupon Code" field and click Apply. If the coupon has minimum attendee conditions, ensure your participant quantity meets the requirement.
Message our WhatsApp helpline at +91 82639 07458 or email buddy@runbuddies.club with your Order ID or registered email, and our support team will assist with updates.
